Elena Oancea


With 10 years of experience in the company, Elena is team player and a dedicated and committed person. She is a very meticulous and very well organized planner.


  • Responsabilities:
  • Handle customer complaints and cargo claims
  • Develop customer relationships with existing customers
  • Handle ad-hoc customer enquiries on sales/rate quotation and operational
  • Handle full set of shipping documents
  • Ensure proper cut-off procedures at month-end closing
  • Handle day-to-day operations and transactions in the forwarding area
  • Data entries
  • Send pre-alerts and shipping advices to customers
  • Prepare cash and credit invoices
  • Process shipment data
  • Send shipment arrival notification letters to consignee and issue delivery orders